What Our Customers Say

I have to say I was sceptical when I discovered Ovivo mobile.  My previous £26 per month contract was due to expire and I didn’t make use of the 600 minutes, 500 texts or unlimited data.  I wanted a lower monthly cost but was reluctant to leave my current supplier.  I firstly sent for a SIM card and ran two SIM’s for a months to compare performance etc.  There was no difference to quality of service so I decided to take the plunge.  The problems I encountered were not caused by Ovivo, but my previous network provider.  They stung me with charges to my account etc which I did eventually have reimbursed.  Ovivo on the other hand were true to their word and even moving my number was trouble free.  I have had very good service and have never met the limits on texts and calls. I couldn’t be more satisfied, so much that I have now convinced other family members to move as well.  Thank you for such a good service Ovivo!

I recently moved onto Ovivo from O2 – so far the customer service has been fantastic. My number was ported inside 36 hours and I’ve had zero downtime with my phone.

Service on the Vodafone network in London is excellent and I’ve been really impressed by the professionalism.

Looking forward to a future with Ovivo – truly well done on welcoming me so.

I have always been a little sceptical about reading reviews, never sure if they have been fabricated. However, having read the reviews for ovivo mobile I decided to “take a punt” for a tenner and purchase a SIM card. This duly arrived the next day with all I needed to know regarding set up details, so easy to do.

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I want to say how impressed I am with Ovivomobile.  I have been a mobile customer for 2 months, and recently bought an additional mobile broadband sim.

The service has been faultless since day one, and has already saved me £40. In fact Ovivomobile will save me over £300 a year!

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‘Just a little line to say how impressed I was with your customer service dept yesterday afternoon (Monday 3rd Sept ’12)..my reason for calling was I wanted to transfer my Ovivo sim from my data hungry android based Galaxy Note to a Nokia E62 and had tried manually updating my settings to no avail..I rang 263 at 1519hrs to explain the situation..your agent took my call was courteous , attentive & professional  taking the relevant details and escalated the matter.

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‘I recently ported my number into Ovivo Mobile and experienced a couple of difficulties. However I was very pleased with the way customer services dealt with them and had them sorted out quickly. They always called when they said they would and always kept me aware of progress.

Thanks.’

‘For what it’s worth, my Ovivo data SIM is perfect for my usage – I’m an occasional user and I really resent having to pay for bandwidth that expires before I’ve used it. The Ovivo connection is ready to go when I need it, without having to shell out yet another tenner for bandwidth I’ll never use up.

I don’t find the adverts too intrusive – they are a good reminder of the deal I’m getting!’

‘First month is over, so I thought I would just say thanks for such a great network. Setting up was easy using the details on your web site. The signal is great and advertising is kept to a minimum.

Thanks for such great value.’

‘Read about Ovivo through HUKD and like others questioned it first, I went on their Facebook account and asked some questions and got an answer within 30 minutes which was very good and put my worries to rest.

I was originally with Three and had a very bad customer service experience with them but Ovivo should rent out their CS trainer as the help I received from Ovivo was second to none!! Excellent.

I used to pay £15.00 a month for 300mins/texts & 750mb, I barely used my allowance at all, now I pay £0.00 a month and a smile on my face )

Thanks Ovivo’

Does what it says. Nice and easy to bring my number across, have had no problems so far and I would say all power to the team at Ovivo Mobile

Ovivo Mobile is SOOOOO AMAZING!!!! All my family members using this network. Reliable and cheap. Will recommend to all my friends!!’

I’ll be honest and say when I first heard of Ovivo it sounded too good to be true. So I didn’t join or order a SIM Card for quite some time.

Then one day I decided to simply take a chance and I’m glad I did.

Unlike my previous Mobile Phone Company (TalkMobile) I can actually check my balance online. And everything has simply just worked.

Having the Free Monthly allowance of all the three main things Calls, SMS & Data meant I’ve finally got a SIM Card that does everything.

Until now I’d been carrying multiple phones with me. One had a good PAYG data plan, one was better for calls, etc Now everything comes together in a single SIM Card and thus a single phone  ’

‘I heard about Ovivo Mobile through HotUKDeals.com and their offers sounded excellent. After a little research into the company, I took the plunge and have not regretted it, indeed, Ovivo Mobile are the best phone operator I have ever dealt with!

Ovivo’s customer service is excellent. They reply quickly and accurately on their Facebook wall, via email, and over the phone. Ovivo’s Facebook app is very good. The Ovivo portal to get detailed information about calls is magnificently fast – you make a call and it’s as near to damn it instantaneously logged in “Call history”.

In summary, Ovivo Mobile is the gold standard in mobile phone operations other mobile operators should aspire too.’

‘Excellent service, very helpful Customer Service, even had a reply from the owner. Keep up the good work’

‘Just ported my number over, all seems to be well at the moment. Just like to say a big thank you very much for this service, it is excellent’

“I joined Ovivo after some scepticism about the marketing side of things. However I am glad that I did! Sim arrived 1 working day after I ordered. Porting was easy and I got all the credit and bonus as stated. 

The service is great. The network is good (Vodafone are superior in my view) and the call quality and data speeds are good. 

I do like the way the ads are browser based – I often check them out! The customer service has been amazing both on the phone and by e-mail. Ovivo are now my main phone provider and the rest are just a distant memory!”

“I use Ovivo on my laptop and I couldn’t be happier. The adverts aren’t intrusive and I’m getting better download speeds than 3 and O2 in my area.

Like most I was skeptical at first but I really can’t fault the service I’ve received.

Can’t understand why anyone would pay £7.50 a month with one of the “big” networks for what Ovivo offer for free.”

“I’ve been with Ovivo 5 weeks now and am so impressed have ported my number over yesterday afternoon and it’s now active less than 24 hrs later..I have spoken to customer services on 2 occasions  (on initial setting up and when porting my number over) and found them courteous, friendly, very helpful and knowledgeable..Easy to set up with clear concise online instructions..also free text service showing remaining allowance..faultless and well thought out, Thank You”

“Just wanted to say a big thanks to everyone at Ovivo. When i first saw the £5 offer through hotukdeals, i like many thought this was too good to be true!! So far my experience has been very impressive, staff at customer service have been very friendly and prompt.

Thanks all again and a big well done.”

“When I first heard of Ovivo mobile I thought it sounded too good to be true. But it’s proved to be completely true!! Very reliable 3G service for my tablet, and have been that impressed I’m moving my smartphone on to Ovivo soon too – and so are quite a few of my family and friends. Customer Sevice staff incredibly helpful and friendly. Highly recommended.”

“I’ve been using Ovivo for a month now and I’ve been really impressed. It only took a few days for the SIM to arrive upon ordering and a few days later, I ported in my own number which again, went flawlessly and completed within hours. On the occasions I’ve needed to contact customer services, my query has been dealt with extremely efficiently and I genuinely have no complaints at all. Looking forward to being with Ovivo for a long while to come.”