Please Take Note
OVIVO is changing its internet settings and by the 31st May, the gprsconnect.com APN will no longer provide Internet access, but will still be available for MMS. Our settings guides have been updated and we will be contacting you with new settings throughout the course of May.
We are currently investigating reported issues with customers who have brought their number to OVIVO who are unable to use these new settings. If you have transferred your number to us, please do not update your settings yet and continue to use our old APN (gprsconnect.com).
We will keep you informed with any developments and our customer services team is available to help with any issues you may have.
Configuring your device
When you put your OVIVO SIM Card into a phone which hasn’t been used on our network before, we will detect it and send Internet Settings out to your device by SMS within two hours. This will allow you to connect to the Internet from your mobile device.
MMS will need to be manually configured using the guides on this page.
Our Over the Air Configuration System, will not work with Tablet, USB Modems, Android devices that have been “rooted” or iOS devices that have been “jailbroken”. These devices will need to be configured manually using the settings guides below.
Some older devices may also not be able to receive our settings by SMS. If you request us to send settings through the form below and these do not come through within 24 hours, it means that your handset doesn’t support these settings messages and will need to be set-up manually.
Using a non-BB10 BlackBerry device? You will need one of our BlackBerry packages.
Please note: non-BB10 BlackBerry devices will not see our mobile advertising.
Set-up Guide for Feature and Smart Phones
If your settings haven’t been received within two hours of activating your SIM card, or if you deleted them by accident follow these steps.
Step 1 – Delete all other settings on your handset
Step 2 – Manually request the settings to be re-sent to you using the form below
Set-up your phone using Tweakker
If you’re using an Android device, then the “Tweakker” app can help you with these settings. Download it from the Google Play store.
