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Your details

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General fault details

Address where problem noticed (required)

Please provide a description of the issue (required)

Operating System (required)

Phone Model (required)

If your problem relates to issues sending or receiving Data or Picture Messaging

Have you checked your data settings to ensure that have not changed?
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Are you able to access any Internet sites with your Phone Browser?
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Are you able to send/receive any E-mails?
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Are any applications on your device working?
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Your checks

Is this the first time you've seen this issue? (required)
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Have you removed your battery and rebooted your device? (required)
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