Contacting Customer Services
Our customer services team are available Monday to Friday (between 8am and 8pm) and on Saturdays (between 9am and 6pm), excluding public holidays.
Calls to customer services are charged at standard rates and are included in your free call allowance.
Dial 263 from your OVIVO Mobile (UK Only)
Dial 0115 9658347 from a UK Land line
Dial +44 115 9658347 from abroad
Alternatively, you can e-mail customer services at support@ovivomobile.com and we will endeavour to get back to you within 24 hours.
When e-mailing the support team, please always ensure that you provide your Full Name, Address and Date of Birth (along with your OVIVO Mobile Number). This is so we can locate you in our system and to confirm your identity for Data Protection purposes.
Media, Advertising & Investor Enquiries
Press, Advertising and Media Enquiries can be made in writing to our correspondence address, or by e-mail to enquiries@ovivomobile.com. We will endeavour to respond to all your requests within 1 business day.
OVIVO Mobile Company Information
Correspondence Address: 65 Walton Street, London, SW3 2HT, United Kingdom
OVIVO Mobile Communications Limited, is a company incorporated in England, having its registered office at Ashford House, Grenadier Road, Exeter, Devon, EX1 3LH, with registration number 07768728
VAT Registration Number – GB 126 1575 25